The Flexi Group is a collection of beautifully designed flexible workspace brands with spaces across Asia Pacific and Australia. Our brands include The Hive, Common Ground and The Cluster, each bringing our community a unique member experience. We build, nurture and expand a community of professionals, serving as a hub for connection and collaboration for businesses.
Our mission is to inspire meaningful connections by building a second home where members become friends and ideas become a reality.
We’re looking for people who want to make a meaningful impact on people’s workplace experience and someone who thrives in a collaborative setting. Take the next step in your career, join The Flexi Group’s dynamic team and become a part of the community.
A DAY IN THE LIFE OF
We are seeking an ambitious and driven Finance Assistant whose values align with our TEAM; standing for Together, Extra-mile, Accountable and Mindful. The Finance Assistant works closely with the Regional Head of Finance and the Accountant, as well as the rest of the Finance Team, to ensure the smooth running of the day-to-day financial transactions, such as processing payments, maintaining cost reports and managing invoices. The core focus is to maintain the financial health of the business, ensuring we use our resources beneficially.
ROLE AND RESPONSIBILITIES
*Build solid relationships and give financial support across all departments and to vendors.
*General journal entries, cash flow projection, bank reconciliation, bills and payments, and ensuring all data is tracked daily.
*Record accounts payable and accounts receivable and prepare proof of payments and debit note invoices to respective parties on a timely basis.
*Handle a complete set of accounts independently and prepare month-end closing, balance sheets and P&L statements timely and accurately.
*Assist in preparing monthly consolidated accounts, landlord reports, tax computations and filing, year-end audit, and liaising with auditors to collate the requested documentation.
*Perform invoice billing and liaise with the operation team in resolving billing issues.
*Liaise with internal stakeholders to get accurate data on actual costs incurred.
*Monitor cash flow position and forecast with division inputs to provide bi-weekly updates.
*Support monthly payroll and keep organised records.
*Perform daily accounting duties, including financial reporting functions, bookkeeping, transaction reconciliation and identifying discrepancies, budgeting and cash flow, and giving biweekly updates.
*Process invoice billing and follow up operations team with clients, suppliers and partners as needed.
*Proactively identify and resolve accounting and financial errors and suggest process improvements.
*Track and reconcile bank statements.
*Perform any ad hoc tasks as assigned.
REQUIREMENTS
WHAT WE OFFER
WE ARE AN EQUAL OPPORTUNITY EMPLOYER
We are committed to creating an inclusive, respectful environment that embraces individuality and talents. All appointments and promotions are made on the basis of performance and ability. We are committed to the continued development of our teams’ personal skills and business acumen. All team members will be treated fairly and unbiasedly and given every encouragement to reach their potential.
The Flexi Group is a collection of beautifully designed flexible workspace brands with spaces across Asia Pacific and Australia. Our brands include The Hive, Common Ground and The Cluster, each bringing our community a unique member experience. We build, nurture and expand a community of professionals, serving as a hub for connection and collaboration for businesses.
Our mission is to inspire meaningful connections by building a second home where members become friends and ideas become a reality.
We’re looking for people who want to make a meaningful impact on people’s workplace experience and someone who thrives in a collaborative setting. Take the next step in your career, join The Flexi Group’s dynamic team and become a part of the community.
A DAY IN THE LIFE OF
The Event Specialist is responsible for a multitude of facets, from event planning, logistics, and sales to execution. You will be the ambassador of our brand, the driving force behind the events programme, creating unique experiences for our target audience, our members and the greater Flexi Group community.
We are looking for a fun-loving, highly energetic and organised individual who is passionate and has an entrepreneurial mindset to drive business.
This individual will oversee multiple events across our spaces from start to finish, going above and beyond to ensure weekly and monthly events run smoothly.
ADMINISTRATION AND FINANCE
*Build a series of engaging and diverse events as per our event categories, Business, Community-Bonding, Entertainment and Wellness, to contribute to the growth of creative communities.
*Working alongside the Head of Operations to set the Annual Community Events Calendar, including reporting and forecasting the total of events and its results for each quarter.
*Guide the Community Team to fill up their location’s event calendar and follow the 8 weeks workflow to ensure they achieve success. From brainstorming, outreaching out to potential collaborators, event promotion and overseeing execution plans.
*Support with creating quotes and invoices to vendors and collaborators where necessary.
EVENT EXPERIENCE AND OPERATIONS
*Meet with event organisers, members or potential members to understand their needs to coordinate the team.
*Frequent onsite event support where needed, support the Community Teams to lead the events and assist in any way to ensure smooth execution.
*Liaise between the Community Teams and Marketing Team to strategise on creative events promotions to boost event reach and attendance.
*Conduct regular check-ins with each location – debrief on hosted events, give the advice to improve event performance and execution efficiency and offer support on upcoming events.
*Oversee and execute events on the day, ensuring every team member knows their role, every event organiser knows the run of the show, and every guest has their expectations exceeded.
*Ensure the location is ready prior to an event, including moving furniture, room layout and set-up, catering and crockery preparation, space cleanliness etc.
*Ensure that event organisers, caterers and guests have the tech set up for their event; assist with troubleshooting technical issues, equipment is set up, and wifi details are shared.
*Follow up with event organisers after the event is held to continue the relationship and gain feedback and action learnings.
SALES AND PARTNERSHIPS
*Streamline the process of private events by identifying and improving all possible touch points – from the method of receiving and collecting information, assigning to location teams, passing on for execution, and following up.
*Manage all incoming private event space rental leads and coordinate with the Community Team to confirm bookings and arrangements.
*Analyse private events sales performance on a monthly basis and work closely with the Marketing Team to create packages and promotions for private event spaces.
*Outreach in social events or related functions on behalf of our brands to attain more leads for event bookings.
*Outreach to potential partners to build up brand awareness and benefit community engagement.
PEOPLE
*Train new Community Team hires in event processes, planning and execution.
*Work closely with Community Teams to create best practices that help build a more robust and more thriving community.
*Be the go-to person between Community Teams and Marketing Team to ensure Community events and Private events are both marketed via various platforms effectively.
*Work with the Country Manager to reinforce locations to make progress with events planning on a regular basis.
REQUIREMENTS
*Two years experience in a customer-facing position, ideally within entertainment and events.
*Personable with strong verbal and written communication.
*Exceptionally organised with the ability to multitask.
*Thrives under pressure and is solution-oriented.
*Reliable, self-driven, with the ability to work with teams and independently.
*University Degree in Events or a related field is an advantage.
*Proficient with Google Drive and Sheets.
*Good business acumen.
*Ability to manage critical situations and take action quickly.
*Prior experience in coworking, a startup business or Events would be an advantage.
*Fluent in English, Cantonese is a plus.
BENEFITS
*A competitive salary is reflective of your growth.
*Variety of discounts across our growing industry partners.
*A comprehensive training academy to support your growth and longevity with us.
*A fun, dynamic working environment with a diverse, world-class team.
*Regular team and community events based on our four event pillars; Business, Community-building, Entertainment and Wellness.
*An extra day of leave to celebrate your birthday.
*A dedicated day per quarter to volunteer at a charity of your choice.
WE ARE AN EQUAL OPPORTUNITY EMPLOYER
We are committed to creating an inclusive, respectful environment that embraces individuality and talents. All appointments and promotions are made on the basis of performance and ability. We are committed to the continued development of our teams’ personal skills and business acumen. All team members will be treated fairly and unbiasedly and given every encouragement to reach their potential.
The Flexi Group is a collection of beautifully designed flexible workspace brands with spaces across Asia Pacific and Australia. Our brands include The Hive, Common Ground and The Cluster, each bringing our community a unique member experience. We build, nurture and expand a community of professionals, serving as a hub for connection and collaboration for businesses.
Our mission is to inspire meaningful connections by building a second home where members become friends, and ideas become reality.
We are looking for an entrepreneurial, ambitious, personable and business-savvy Country Manager whose values align with our TEAM; standing for Together, Extra-mile, Accountable and Mindful. The Country Manager works closely with the Operations Manager and Head of Operations (depending on the structure of your location and country) to ensure the smooth running of the business and facilities across all locations in the country. The core focus is to deliver and develop an unrivalled member experience by driving the team to put on engaging community events, resulting in partnerships and lasting relationships with members. As leaders, they support, advise and guide their teams to success. They are inspirational and accountable for the performance of the business, their team and themselves.
MEMBER EXPERIENCE AND OPERATIONS
*Always deliver and ensure a personalised, friendly, and high-quality member experience, demonstrating excellent interpersonal and communication skills
*Develop relationships with members and proactively understand their needs in order to bring ideas and recommendations to the table, create an action plan and ensure its followed through to a high level, with the aim on exceeding the expectations of every member, improving the overall member experience
*Accountable for all teams across the country to adequately solve member-related issues to help foster a collaborative community. All team members are trained to handle feedback and step in when needed
*Accountable for consistent member experience from sign up to exit, and ensuring improvement opportunities are actioned to a high level and timely manner
*Accountable for every location team to deliver to standard the overall cleanliness of the space and venue, pantry supplies are well stocked and building maintained. Deliver feedback to General Manager / Location Manager, track improvements to ensure solution is consistent and achievable
*Assess the team to ensure quality control checks are being conducted. Listen to issues, advise with solutions and implement changes to procedures where necessary to improve operations
ADMINISTRAION AND FINANCE
*Ensure that communication and reporting between the location and the landlord is being appropriately maintained, stepping in where necessary
*Set budgets with the Senior leaders for expenditures and take accountability for the team falling in line with these budgets, seeking approval from the CEO in extraordinary circumstances to exceed budget
*Accountable for all teams meeting the financial deadlines, reporting accurately and have the knowledge to be able to deliver what is expected
*Ensure the team is trained on reporting and understands how to influence the numbers
*Analyse and create action plans based on financial reports and data; review, edit and use to drive forward the business
*Attend and host meetings and presentations, take accountability for effectively communicating information from the meeting with your team to update notice boards and event calendars are updated with needed information
*Obtain and analyse P&L reports, and conduct variance analysis when required
*Understand the market through personal market research
*Accountable for ensuring billing is complete and that aged receivables are followed up with minimalising late payments, and ensuring month end finance reporting can be completed on time.
*Collaborate with the Finance Team to ensure all daily operations between Ops Team and Finance Team are functioning effectively
SALES
*Work with the Community Team and Sales Lead to ensure that your locations maintain a 100% occupancy rate at all times
*Notify, manage and work alongside internal teams to ensure a high retention rate of current members
*Develop strategies to drive sales, increase revenue and interest for your locations
*Ensure that all enquiries are followed up on, and that negotiations and closure is taking place
*Accountable for meeting sales targets in all locations, and ensuing the team actively seek and follow up on sales leads. Any leads that are 16+ pax offices and enterprise solutions should be followed up by yourself with support from the Manager to close the deal
*Accountable for ensuring that all tours provided across the team and from you are exemplary, ensuring the team is well-trained for their venues
*Accountable for building and maintaining the relationship with the landlord of all locations
*Responsible for the overall growth of the business in your country, through working on expansion plans with senior management to support
CONTENT AND EVENTS
*Work closely with the marketing team on campaigns and strategy with SDL to ensure events proposed and planned by the location teams are well advertised and ensure the teams have the tools needed for the job
*Ensure events are executed according to standard operations. Oversee and facilitate conversations between Events Specialist and Community Team. Be involved in major events and assist where possible with planning and execution. Monitor budgeting aspect of events.
*Accountable for all teams to update social media pages (IG stories, Facebook posts, etc), create engaging content and attend training needed to complete the task
*Attend and support external and internal events, be representative of all locations and be an ambassador of the events by encouraging others attendance
PEOPLE
*Set SMART personal and professional goals for the team, and assist with training and coaching individuals achieve them
*Accountable for overall Recruitment, and ensuring teams are onboarded, trained and developed, creating clear progression pathways from performance reviews and facilitating people’s movement from location to location or role to role, with the support from the People team
*Conduct interviews and support your team through the hiring process, giving your feedback and ultimately assisting to make the final hiring decision with the approval from the CEO
*Provide your team with essential training, coaching and mentorship to attract, grow and retain a strong and successful team
*Work closely and coordinate with the People Team to track each team members training and progression, to make decisions on promotions and team movement
*Actively work and develop on your own growth to better yourself for you, your team and the business
*Manage, inspire, support and guide your team to achieve their goals, holding regular one-on-ones and team meetings for clear communication
REQUIREMENTS
*Five plus years experience in a customer-facing leadership position, ideally within sales and events
*Personable with strong verbal and written communication
*Exceptionally organised with the ability to multitask
*Thrives under pressure and solution-oriented
*University Degree is an advantage
*Proficient in basic computer skills
*Strong business and commercial acumen
*Prior experience in coworking, real estate, or startup business would be an advantage
*Fluent in English, Cantonese is a plus
BENEFITS
*Competitive salary reflective of your growth
*Variety of discounts across our growing industry partners
*A comprehensive training academy to support your growth and longevity with us
*A fun, dynamic working environment, working with a diverse, world-class team
*Regular team and community events based on our four event pillars; Business, Community-building, Entertainment and Wellness
*An extra day of leave to celebrate your birthday
*A dedicated day per year to volunteer at a charity of your choice
The Flexi Group is a collection of beautifully designed flexible workspace brands with spaces across Asia Pacific and Australia. Our brands include The Hive, Common Ground and The Cluster, each bringing our community a unique member experience. We build, nurture and expand a community of professionals, serving as a hub for connection and collaboration for businesses.
Our mission is to inspire meaningful connections by building a second home where members become friends, and ideas become reality.
We’re looking for people who want to make a meaningful impact on people’s workplace experience and someone who thrives in a collaborative setting. Take the next step in your career, join The Flexi Group’s dynamic team and become a part of the community.
About the Role
The Community Associate will be responsible for delivering outstanding customer experience to hundreds of members and visitors. You’ll provide exceptional support to the organisation by operating the facility and managing communication with stakeholders. We’re looking for someone who is flexible and a team player who thrives in a fast-paced environment. Success will mean utilising tools and resources provided to hit the ground running, which will lead to providing a vibrant, productive, and connected workplace for our members.
This role reports to the Location Manager and will be based on-site in Hong Kong.
Duties and Responsibilities
Requirements
Benefits
The Flexi Group is the largest network of flexible workspaces in Asia Pacific, spanning over 45 locations across 9 countries. Our job is to build, nurture and expand our community of professionals, and serve as a hub for connection and collaboration – for businesses at every stage.
Ready to take the next step in your career? Join the Hive’s dynamic team, and become a part of the community.
We are looking for an outgoing, hard-working leader to oversee and manage daily operations. If you are passionate, energetic, and action-oriented with an entrepreneurial mindset, join us as we expand across Asia.
About The Role
A Location Manager is the driving force behind exceptional customer service and smooth-running operations within their space. As a leader, you will be in charge of conducting tours to ensure a consistently high occupancy rate and that all financial, administrative and operational duties run without a hitch.
Goals and Objectives
Duties and Responsibilities
Member Experience and Community
Business Development, Retention and Sales
Finance and Administration
Building Operations and Management
Team Management and Development
Experience and Requirements:
Critical competencies for success:
It’s all about the people! Working as a Location Manager means always being in tune with people’s needs and always having a customer-centric mindset. You’re meant for this role if you:
The Hive is an equal-opportunity employer
Other benefits include marvelous weekly happy hours, discounts at various restaurants, gyms and events hosted by influential leaders or companies, and quite possibly with hard-work and dedication, becoming part-owner through our share-options programme.
To apply please provide: covering letter, up to date CV, expected salary and availability